DFAC

Privacy Policy

Last updated: January 1, 2025

1. Who we are

The website dfac.ro is operated by Top 4 Levels SRL, headquartered at Sos. de Centura nr. 2i, Stefanestii de Jos, Ilfov, 077175, Romania. As a personal data controller, we are committed to protecting the confidentiality of your information.

2. Data we collect

We collect the personal data you voluntarily provide through the contact form:

  • Full name — to identify you and personalize communication
  • Email address — to respond to your inquiry
  • Phone number — to contact you by phone if needed
  • Country and city — to identify availability in your area
  • Vehicle of interest — to provide you with relevant information
  • Message — additional details optionally provided by you

We also automatically collect technical data (IP address, browser type, pages visited) through analytics cookies, only with your consent.

3. Purpose of data processing

  • Processing and responding to your quote or information requests
  • Commercial communications regarding our products and services
  • Improving the website and user experience through anonymized analytical data

4. Legal basis for processing

We process your data based on your consent expressed by ticking the agreement checkbox in the contact form (Art. 6(1)(a) GDPR) and based on our legitimate interest in responding to received inquiries (Art. 6(1)(f) GDPR).

5. Retention period

Personal data collected through the contact form is stored for the period necessary to fulfill the purpose for which it was collected, but no longer than 2 years from the last interaction. After this period, data is deleted or anonymized.

6. Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access — you can request a copy of the data we hold about you
  • Right to rectification — you can request correction of inaccurate data
  • Right to erasure — you can request deletion of your data
  • Right to restriction of processing — you can limit how we use your data
  • Right to data portability — you can request transfer of your data to another controller
  • Right to object — you can object to data processing under certain conditions
  • Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP)

To exercise these rights, contact us at the email address shown on the contact page. office@4levels.ro

7. Cookies

This site uses cookies. For detailed information about the types of cookies used and how to manage them, please see our Cookie Policy.

8. Policy changes

We reserve the right to update this privacy policy. Any changes will be published on this page with the date of the last update.

9. Contact

For any questions regarding personal data protection, you can contact us through the form on the contact page or at our office address. www.dataprotection.ro